Frequently asked questions
Everything you need to know about our loans, savings and services.
What products does Sovilt Ventures Solution offer?
We offer two kinds of credit.
- Cash loans: Quick Cash Loan (KES 2,000–10,000), Personal Loan (KES 11,000–25,000), Business Loan (KES 26,000–50,000). Paid straight to your M-PESA.
- Home appliance loans: take home electronics, furniture or kitchenware and pay in weekly instalments after a deposit.
How much can I borrow?
Cash loans range from KES 2,000 to KES 50,000, depending on the product, our credit assessment and your repayment history. Appliance loans start from KES 6,000 depending on the item.
How do I apply for a loan?
Applying is 100% digital.
- Open the Apply page and enter your details.
- Choose a cash loan or a home appliance loan.
- Add three items as collateral (with photos) and two guarantors (with passport and ID photos).
- Submit. Our team reviews the application and calls you on the number you provided.
What are the eligibility requirements?
- Kenyan citizen aged 18 or over with a valid National ID
- Phone number registered in your name
- Active M-PESA account registered to your number
- A reliable source of income or a running business
- Two guarantors with valid National IDs
- You must pass our responsible-lending assessment
How long do approval and disbursement take?
In most cases a decision takes a few minutes to a few hours after we receive a complete application. Approved cash loans are sent to your M-PESA within 2 hours during working hours (Mon–Sat, 8:00 AM – 5:00 PM).
What are the interest rates and fees?
Our pricing is shown before you accept any loan.
- Cash loans: 5.4% interest per week and a one-time processing fee of 10%.
- Appliance loans: a deposit of 10%, interest from 5.4% per week, repayable over up to 16 weeks.
Use the loan calculator on the home page to see the full cost before you apply.
What can I use as collateral?
We accept motor vehicles (cars and motorbikes), business assets such as stock and equipment, and household items including electronics, furniture and kitchenware. You provide three items with photos and estimated values in the application.
Why do I need guarantors?
Guarantors add a layer of trust to your application. You need two who can vouch for you, and we ask for their full name, National ID number, phone number, relationship to you, a passport-size photo and a clear photo of their National ID.
How do I repay my loan?
Repayments are made through M-PESA. We send a reminder before each payment is due. Cash loans run up to 8 weeks and appliance loans up to 16 weeks, depending on the product.
Is my personal information safe?
Yes. ID numbers are encrypted in our database, uploaded photos are stored privately and only authorised staff can view them. We handle data in line with Kenya's Data Protection Act, 2019 and only share it with licensed Credit Reference Bureaus where you have authorised it. Read our privacy policy for details.
What happens if I default on my loan?
Contact us immediately on our phone number or by email. We may be able to restructure your repayment. Late repayment can affect your credit rating and may lead to recovery of the collateral you pledged.
Do you offer savings and dividends?
Yes. Members can grow their savings with us and earn annual dividends. Contact us to learn about membership and savings plans.
Is Sovilt Ventures Solution licensed?
Yes. We are licensed by the Central Bank of Kenya under the Digital Credit Providers Regulations, and operate in line with Kenyan lending regulations.
How do I contact support?
Call or WhatsApp us on +254732080947, email info@svs.co.ke, or use the contact form. We are available Mon–Sat, 8:00 AM – 5:00 PM.
Cannot find your answer? Contact us or call +254732080947.